Client Relations Supervisor - Jakarta Selatan

Are you a dynamic and customer-focused professional looking to take the next step in your career? Pengiklan Anonim is seeking a Client Relations Supervisor to join our team in Jakarta Selatan. In this pivotal role, you will oversee client interactions, ensuring our clients receive the best service possible. With a thriving client base and a commitment to excellence, Pengiklan Anonim offers a dynamic and rewarding environment for growth. As a Client Relations Supervisor, you will manage and mentor your team, handling client inquiries, resolving issues, and maintaining strong relationships. This role is perfect for someone who thrives on building and maintaining client satisfaction while driving our company's success.

Join Pengiklan Anonim and be part of a team that values your contributions. With competitive compensation and a supportive work environment, this is your opportunity to excel in client relations and advance your career.

Daily, you will coordinate with our marketing and sales teams to ensure seamless client experiences. You will use tools like Salesforce and HubSpot to manage client data and interactions, and you will attend regular client meetings to understand their needs and provide tailored solutions. This role requires a proactive approach and a deep understanding of client psychology.

📋 Tanggung Jawab Pekerjaan

• Oversee daily client interactions to ensure high levels of satisfaction.
• Manage and mentor a team of client relations specialists.
• Handle client inquiries and resolve issues promptly and effectively.
• Maintain strong relationships with existing clients and develop strategies to retain and grow our client base.
• Coordinate with marketing and sales teams to ensure seamless client experiences.
• Use Salesforce and HubSpot to manage client data and interactions.
• Attend regular client meetings to understand their needs and provide tailored solutions.
• Monitor client feedback and implement improvements to our services.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in client relations or a similar role.
• Proven track record of building and maintaining strong client relationships.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Proficiency in using Salesforce and HubSpot.
• Ability to work independently and as part of a team.
• Certification in client relationship management or a related field is a plus.

🛠️ Keahlian

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